Marriott Alumni Magazine

Fall Winter 1977 Exchange

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Retailing Interns Spread from Coast (I. Magnin) to Coast (Abraham and Straus) "I've got a much greater respect for retailing personnel, especially on a management level. There is a lot more involved than I thought there was at first." David Clark's view of the retailing industry stems from on-the-job (i .e. behind-the-counter, at-the-saleshows, on-the-phone, with-the-books, etc.) experience. Like other interns in the year-old Skaggs Institute of Retail Management program, he moved from the proverbial halls of ivy to the "real world" school of hard knocks. Now back at BYU in classes, the first group of retailing interns has returned with glowing reports of merchandising, selling, management, and a wide range of other responsibilities. Sally Eulich, who along with Clark interned at The Denver in Colorado, was surprised at having had so much responsibility. "When I was made an assistant buyer, my buyer went to New York and I was left in charge of the whole department. I didn't expect to be an assistant buyer right off. I thought I might be used as the department go-fer." Clark described one typical day: "We were short three people in our sales area, the buyer was in New York, and we had our big monthly one-day sale. I conducted a management meeting for the book department managers from all the branch stores. The vice-president of general merchandising decided we should have a Labor Day sale, so I identified items for the sale; and because of some difficulties at the warehouse, I had to call and track down some merchandise." Returning to the University, Craig Chambers, who worked at a Skaggs retail drugstore in Mesa, Arizona, commented on the value of the internship in relation to his Assistant Editor education. "I now think, 'How does this fit in with what I've done in the store?' " Research, Workshops The internship program is one activity of the Skaggs Institute of Retail Management. Founded in the fall of 1976, the Institute was established by a grant from the Skaggs Foundation. Its objectives are to promote retailing education and research and to provide work-shops and seminars for the development of retailing managers. Each of the 35 BYU students served 14 weeks on his/ her internship. Internships were located at 15 different stores in 11 states. Students were selected on three criteria: academic performance, aptitude, and interviews. Interns were encouraged to intern in stores located in their hometowns or cities where they plan to live after graduation. If the student and by Al R. Young Assistant Editor

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